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Been using them for 2-3 years and I strongly recommend them. Surely they can pack the two together and ship them that day, especially given the delay they've already caused.If I were you, I would stop ordering stuff until you get your current orders delivered, then switch providers and send my US an email detailing why you're dumping them, not to mention the fact that their word-of-mouth reputation will be taking a dive.I heard about my from the Whirlpool forums, so I thought I'd register with them and try them out.I'd chosen the 'Immediate' shipping option – which meant that all packages arriving are to packaged and shipped immediately.I'm just glad I started off with small relatively cheap orders first, so I wouldn't get burned too badly if they stuffed up. And even if they do succeed in sending my packages, I'm not going to bother doing business with them anymore.A package marked 'Immediate' shouldn't be sitting in a remote warehouse for 6 days without being sent. Their service is quick, if they receive something in the morning (on a business day), they'll ship it out in the same afternoon.
Consolidation is a much cheaper method, but sometimes you want your product asap. I have received every shipment from them with 3 business days from the time it left their warehouse. I'm using as a benchmark because their overseas shipping costs are pretty high (IMHO).
And since my like to ship multiple items together, the laptop carrying case that was supposed to be shipped has been delayed... My US seem to be pretty good at replying to emails, but they're just no good at shipping goods to international customers.
I do wonder where all these positive testimonials come from because my experiences with them have been pretty woeful.
Another good place where I would check is on – although BBB complaints are more legitimate. I have been using US Unlocked for a while now and it has been a great experience every time. Their service is quick, if they receive something in the morning (on a business day), they'll ship it out in the same afternoon.
When you register your shipment and do not want them to consolidate your shipment just register them separately. Been using them for 2-3 years and I strongly recommend them.