100 free quick chat

With traditional support systems, such as email or phone calls, it is sometimes difficult to know the pain points of your customers because they may only be heard or received by one team or individual.

At the end of the day, the overall quality of your product or service will be the biggest decider of whether or not your business is successful.In fact, a consumer research study from Oracle found that 90% of customers said the “Live Chat” button gives them confidence that they can get help if they need it.Live chat allows you to give quick answers to questions about your products, solve problems faster, and assure your customers that you’re there when they need you.Facebook and Google ) do share some similarities — for instance, they both allow you to chat and transfer files — these platforms have distinct differences. Phone support is how companies have traditionally been there for customers, but it can be very costly – both in terms of toll charges and person-per-hour costs.Live chat doesn’t cost much more than a quality email provider and is a lot cheaper than phone support.

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